Commercial and operating terms for FlowPort.

These terms summarize the current product boundaries for the hosted Shopify app, including acceptable use, merchant responsibility for source data, and operational limits around imports, exports, and artifacts.

Service terms

Make the product boundaries, merchant responsibilities, and support route obvious before disputes start.

Terms pages should communicate what FlowPort is for, what merchants remain responsible for, and which operational constraints still apply even when the platform is built for very large jobs.

Operating entity

FlowPort

Support channel

dhookster@gmail.com

Core product

Operational Shopify import-export workflows

Service scope

FlowPort handles background import, export, validation, and artifact delivery workflows.

Merchant duty

Merchants remain responsible for the legality and correctness of the source data they process.

Commercial constraints

Retention, throughput, and feature access can vary by plan and operating context.

Service Scope

What the app provides

FlowPort is an operational import-export application for Shopify merchants.

The service helps merchants upload, validate, queue, export, and download data artifacts across supported product, customer, and order workflows.

Merchants remain responsible for the accuracy, legality, and authorization of the source data they submit for processing.

Use Constraints

Operational limits

The app is designed for large jobs, but usage still has guardrails.

Artifact links are time-limited and must not be shared beyond authorized operators

Merchants must have permission to import or export the data they process

Abusive, unlawful, or deliberately destructive workloads are prohibited

Feature availability, retention, and throughput can vary by plan

Support

Assistance and notices

Service questions and operational notices should route through the published support channel.

Operating entity

FlowPort

Support channel

dhookster@gmail.com